MotorMela Privacy Policy
Last Updated: 30-08-2024
At MotorMela, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services.
1. Information We Collect
We collect various types of information to provide and improve our services:
1.1. Personal Information: When you create an account, post a vehicle listing, or contact us, we may collect:
- Name
- Email address
- Phone number
- Location
- Vehicle details (make, model, year, etc.)
- Payment information (for premium listings or services)
1.2. Non-Personal Information: We may also collect non-personal data such as:
- Browser type
- Device information
- IP address
- Operating system
- Pages visited and time spent on the platform
1.3. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze site traffic, and manage user preferences. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services: We use your information to create and manage your account, enable you to post and search for vehicle listings, and improve our platform’s performance.
- To communicate with you: We may contact you via email, phone, or notifications to respond to your inquiries, provide support, and send updates or promotional content.
- To process payments: For premium services or advertising, we collect and process payment information securely through third-party payment providers.
- To enhance user experience: We use analytics tools to understand user behavior and preferences to improve the platform’s design, content, and functionality.
- To enforce terms and prevent fraud: We may use your information to detect, investigate, and prevent fraudulent activities or violations of our Terms and Conditions.
3. How We Share Your Information
MotorMela values your privacy and does not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- With service providers: We may share your information with trusted service providers that assist us in running the platform (e.g., hosting services, payment processors, customer support).
- For legal reasons: If required by law or in response to legal proceedings, we may disclose your information to comply with a court order, law enforcement, or regulatory request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
4. Data Security
We take the security of your personal data seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights
As a user of MotorMela, you have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data, though certain data may be retained for legal or business purposes.
- Data portability: You can request a copy of your data in a structured, machine-readable format.
- Withdrawal of consent: If you have given consent to data processing, you may withdraw it at any time, though this may affect your ability to use certain features of the platform.
To exercise any of these rights, please contact us at motormela99@gmail.com.
6. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Non-personal data may be retained indefinitely for analytical purposes.
7. Third-Party Links
MotorMela may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites, and this Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
MotorMela is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a user under 18 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
MotorMela reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: motormela99@gmail.com
- Phone: +91-9363735599
By using MotorMela, you consent to the collection and use of your data as outlined in this Privacy Policy.
